イオナム Cosmetics Co., Ltd.

Handling of Personal Information


Article 1 (Definition of Personal Information)
In this policy, "personal information" refers to information related to a living individual, including but not limited to name, address, telephone number, email address, purchase history, and any other information that can identify a specific individual.

Article 2 (Methods of Collecting Personal Information)
Our store collects customers' personal information through the following methods:

  • Product purchases, membership registrations, and inquiry form submissions

  • Inquiries via email or telephone

  • Indirect collection through cookies and analytics tools

Article 3 (Purpose of Using Personal Information)
We use customers' personal information for the following purposes:

  • Processing orders, shipments, and payments

  • Responding to orders and inquiries

  • Providing information on new products, campaigns, etc. (with customer consent)

  • Improving and analyzing our services

  • Preventing and investigating fraudulent use

  • Complying with legal obligations

Article 4 (Prohibition of Third-Party Provision)
Except as required by law, we will not disclose or provide customers' personal information to third parties without their consent.

Article 5 (Outsourcing)
We may provide personal information to subcontractors (e.g., delivery companies, payment service providers) for order fulfillment and payment processing. Subcontractors are strictly limited to those with appropriate management systems.

Article 6 (Management of Personal Information)
We manage customers' personal information appropriately and rigorously, striving to prevent unauthorized access, leakage, loss, or alteration.

Article 7 (Requests for Disclosure, Correction, Deletion, etc.)
Customers may request disclosure, correction, suspension of use, or deletion of their personal information. Please contact us at the inquiry address below for such requests.

Article 8 (Use of Cookies, etc.)
Our store uses cookies to enhance site usability and perform access analysis. Customers can refuse cookie usage by adjusting their browser settings.

Article 9 (Changes to the Privacy Policy)
This policy may be amended without prior notice in response to changes in laws or service improvements. Please refer to this page for the latest version.