■ Refund notice to customers (from the company)

Subject: Refund notice

Dear customer

Thank you very much for your continued patronage.

We deeply apologize for the inconvenience and trouble this has caused.

We will refund the affected product (or service) as follows.

■Refund details: ○○ yen (tax included)

■Refund method: ○○ (e.g., cancel credit card payment / bank transfer, etc.)

■Scheduled refund date: October 28, 2015

■Confirm transfer details (if necessary):

・Bank name:

・Branch name:

・Account number:

・Account name (kana):

If you have any other questions, please feel free to contact us.

We look forward to your continued support.

Sincerely yours

Customer Support Representative